At Kaly we offer a number of fantastic services for free, like gift wrapping, personal shopping, and special orders. We’re always happy to help!
Gift Wrapping – Free gift wrapping is available for all full-priced items
Personal Shopping – We love helping you shop—it’s why we are here! Customer service is our number one priority. If you want to schedule a private appointment with one of our staff, please call ahead to schedule. Whether you are looking for a wardrobe makeover, a seasonal update, or an outfit for a special occasion, we are here to help you, and personal shopping is one of our favorite services!
Special Orders – If we do not have the exact color, size, or style in the store, we will gladly research and order it for you. All special orders require a 50%, non-refundable deposit. When your clothing, gift or accessories arrive, we will call you and/or ship to you directly. If the clothing doesn’t fit or the gift isn’t what you expected, you can return it and happily direct your deposit towards something else in the store.
We are flexible with almost all purchases, but we do have some policies of which we want you to be aware.
Returns – We accept returns on all clothing, gifts and accessories cheerfully accepted for 14 days. Store credit is offered for returned items.
Credit Cards – We accept credit cards for all purchases of more than $10.
Call us directly at 610-436-8272, email us at firstname.lastname@example.org, or fill out the form below with your request.